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Refund Policy

Refund Policy - the basics

All Sales Are Final
Due to the research-use-only nature of our products, all sales are final. Forge Performance Co. does not accept returns, exchanges, or issue refunds.

Order Accuracy
Customers are responsible for providing accurate shipping information. Forge Performance Co. is not liable for lost or misdelivered packages caused by incorrect addresses.

Damaged or Missing Items

  • If a product arrives damaged, please contact us within 48 hours of receipt with a photo of the packaging and product.

  • We will review and may, at our discretion, replace damaged items.

  • Missing items must be reported within 48 hours of tracking indicating delivery.

Contact Us
For issues related to shipping, damaged, or missing items:
Email: forgeperformanceco@gmail.com

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3801 N Capital of Texas Hwy
Ste E240-3348
Austin, TX 78746

© 2025 by Forge Performance Co.
All Rights Reserved.

 

All products are supplied exclusively under the RUO exemption in FDA Guidance “Distribution of In Vitro Diagnostic Products Labeled for Research Use Only or Investigational Use Only” (2013) and 21 C.F.R. § 809.10(c)(2). They therefore fall outside FD&C Act §§ 503A/503B compounding provisions. 

All products are sold for research, laboratory, or analytical purposes only, and are not for human consumption. Laboratory/In-Vitro Experimental Use Only.

Statements on this Site have not been evaluated by the U.S. Food & Drug Administration. Forge Performance Co. is not a 503A compounding pharmacy or 503B outsourcing facility as defined in the FD&C Act. By purchasing, buyers accept full responsibility for proper handling and compliance with all applicable laws and regulations.

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