SHIPPING POLICY

Last Updated: May 3, 2026

This Shipping Policy applies to all orders placed at www.forgeperformanceco.com. By placing an order, you agree to the terms below. All products sold by Forge Performance Co. are intended for laboratory and research use only and are not for human consumption.

Order Processing

Most orders ship within 24 hours from our Texas facility, Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays are processed the next business day. All products are packaged discreetly and securely to protect contents during transit.

You will receive an email confirmation when your order is placed, and a second email with tracking information once your order ships.

Shipping Methods

Forge Performance Co. ships domestically via USPS, UPS, or FedEx, depending on destination, package weight, and selected shipping method. Tracking is provided for every shipment.

Shipping Rates

Shipping fees are calculated at checkout based on cart total and selected delivery speed:

• Standard Shipping (3–5 business days): $10 flat rate
• 2-Day Express: $20 flat rate
• Free Standard Shipping: automatically applied to orders of $200 or more (after discounts)

Promotions and discounts are applied automatically at checkout.

Delivery Estimates

Estimated delivery times vary by carrier and destination:

• USPS: 2–5 business days
• UPS / FedEx Standard: 1–3 business days
• 2-Day Express: 2 business days from ship date

These are carrier-provided estimates only. Forge Performance Co. is not responsible for delays, damage, or losses caused by the carrier, including but not limited to weather, mechanical issues, customs holds, or delivery exceptions.

Shipping Destinations

We ship within the United States only. We do not currently ship to international addresses, U.S. territories, or APO/FPO/DPO military addresses.

Order Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout. Forge Performance Co. is not liable for packages misdelivered, returned, or lost due to incorrect or incomplete addresses provided by the customer.

If a package is returned to us due to a customer-side address error, the customer is responsible for any reshipping costs.

Packaging

All orders ship in discreet, unmarked packaging. We do not include marketing materials, branding, or product descriptions on the exterior of any shipment.

Lost or Damaged Packages

If your tracking shows delivered but you have not received your package, please:

1. Check with neighbors and your local post office
2. Wait 24 hours, as carriers occasionally mark packages as delivered prematurely
3. Contact the shipping carrier directly with your tracking number to file a claim

If a package arrives visibly damaged, please document the damage with photos before opening and contact us within 48 hours of delivery at the email below. We work with customers in good faith to resolve carrier-related issues, but Forge Performance Co. is not responsible for damages caused by the carrier.

Returns & Exchanges

All sales are final. Due to the research-use-only nature of our products, Forge Performance Co. does not accept returns, exchanges, or refunds on any peptides, lab consumables, or related products. This policy is in place to ensure product integrity and chain-of-custody for research applications.

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